Commonwealth Care Alliance has a network of 1,100 contracted pharmacies in Massachusetts and a national network of 61,000 contracted pharmacies. Use the pharmacy directory listed below to find a pharmacy in your neighborhood. Commonwealth Care Alliance has contracts with pharmacies that equal or exceed CMS requirements for pharmacy access in our service area. We also list pharmacies that are in our network but are outside our service area.
To review and download the pharmacy directory use our online directory and select from the drop-down field “Provider/Pharmacy Type or Specialty”. Click here for the online directory.
Our programs also offer the option of a mail-order pharmacy service. The drugs available for mail-order service are generally drugs that you take on a regular basis for a chronic or long-term medical condition. The drug formulary on this website indicates which drugs are available for mail order. Many of our network pharmacies offer domestic delivery service. In limited circumstances, we will cover prescriptions filled at an out-of-network pharmacy. These circumstances may be related to travel, urgent or emergency care, or unavailability of a network pharmacy or particular drug.
To fill your prescription at a network pharmacy, all you have to do is show your Commonwealth Care Alliance Member ID card. If you do not have the card with you at the pharmacy, you may have to pay the full cost of the prescription. If this happens, you can ask us to reimburse you by submitting a claim to us. To find out how to submit a claim, look in your Member Handbook or call our Member Services team at 1-866-610-2273 (TTY 711).
We also list pharmacies that are in our network but are outside our service area. Please contact Commonwealth Care Alliance at 1-866-610-2273 (TTY 711), 24 hours a day, 7 days a week, for additional information.
Last Updated 10/28/2016